Shipment And Delivery Policy

We’re proud to offer shipping on all our products! Tracking and secured checkout are available for all orders.

Processing Time: 

We do our best to process & ship all orders as soon as possible. Most orders are processed within 24-72 hours.

Tracking your Order: 

All orders include tracking docket & courier information that is normally updated on same day after the order has been shipped. You can also track your order using your tracking number through concerned courier website.

Shipping Option:

1. We have third party courier agent services Pan India
2. We have end mile delivery to all our customers Pan India, as per our courier agent end point. Distributors/Customers are responsible to collect their product from concerned courier end point hub, if services are not available.

Handling Cost: 

Handling charges of Rs 100 is applicable for each unit for all types of delivery including courier

Shipping Restrictions:

1. Our Customers’ satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit.
2. If you have entered a wrong shipping information, you are not eligible for a re-shipment or refund.
3. If you haven’t received your order within 10 business days, you can please raise a query by calling @ 8838509852 or mailing: writetous@idtpl.in
4. Dealers’ complaints are received through our Virtual Office (internal communication system)
5. Online purchase complaints are received through our website.